Privacy Policy

1. Who we are

Lucid Dream Consulting LLC doing business as Vault Auto. This policy applies to vaultauto.shop.

2. Information we collect

You provide

• Brokerage request details: name, email, phone, city, state, vehicle preferences, budget, financing status, intended use, free-form notes.
• Communications you send us by email or phone.

Collected automatically

• IP address and request metadata (used for rate-limiting and security).
• Aggregate page-view data (no cookies, no third-party trackers).

3. How we use it

• To source vehicles for you and respond to your inquiries.
• To present candidates, negotiate, and close purchases on your behalf.
• To invoice you for our service per the published tier you selected.
• To improve the service and prevent abuse.

4. Who we share with

We do not sell your personal information. We share it only with:

• Service providers directly involved in fulfilling your request: pre-purchase inspection shops, transport carriers, payment processors when applicable.
• Sellers of vehicles you authorize us to negotiate with (only the information necessary to complete the transaction).
• Legal compliance if required by law, subpoena, or to protect our rights.

5. Data retention

Brokerage request records are retained for as long as needed to perform the service plus seven years for tax and accounting compliance. Inquiries that don't convert are retained for 24 months. You may request earlier deletion at any time.

6. Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information. California residents have additional rights under CCPA/CPRA. To exercise any of these, email hello@vaultauto.shop.

7. Security

We protect your information with HTTPS everywhere, encrypted storage at rest, rate limiting, and security headers. No internet transmission is 100% secure; we cannot guarantee absolute security.

8. Cookies and tracking

Vault Auto does not use third-party tracking cookies, advertising pixels, or cross-site identifiers. We do not need a cookie banner because we do not deploy cookies for tracking purposes.

9. Children

Our service is for adults 18+. We do not knowingly collect information from minors.

10. Changes

We may update this policy. The effective date at the top reflects the most recent revision.

11. Contact

Privacy questions? hello@vaultauto.shop.