Terms of Service

1. Agreement

These Terms govern your use of vaultauto.shop(the “Site”) and the brokerage services provided by Lucid Dream Consulting LLCdoing business as Vault Auto (“Vault Auto,” “we,” “us”). By using the Site or submitting a brokerage request, you agree to these Terms.

2. Our Services

Vault Auto sources, vets, negotiates for, and arranges delivery of vehicles on behalf of clients. We are not a vehicle dealer. We do not own, take title to, or warrant any vehicle we source. Final purchase contracts are between the buyer and the seller of the vehicle.

3. Service Tiers and Fees

• Discovery ($199 flat): a curated shortlist of candidates with comp pricing and condition screening. Fee invoiced upon delivery of the shortlist.
• Full Brokerage (3% of purchase price, $999 minimum): sourcing through delivery. Fee invoiced upon close of purchase.
• White-Glove (5% of purchase price, $1,999 minimum): nationwide search, enclosed transport, and additional services per the published tier description. Fee invoiced upon close of purchase.

All invoices are Net 7 from issuance, payable via ACH or wire. Late payments accrue interest at 1.5% monthly. Inspection fees, repairs, transport, taxes, and registration costs are passed through at vendor cost without markup.

4. Refunds and Cancellation

Discovery: the $199 fee is refundable in full if you cancel before we deliver your shortlist. Once the shortlist is delivered, the fee is earned and non-refundable.

Commission tiers: if no purchase closes, no commission is owed. You may cancel a Full Brokerage or White-Glove engagement at any time before purchase by written notice.

5. No Warranty on Vehicles

Vehicles sourced through Vault Auto are sold by third-party sellers (dealers, private parties, auctions). Vault Auto provides condition screening and inspection coordination but does not warrant the vehicle's mechanical, electrical, or cosmetic condition. Buyer is responsible for evaluating inspection reports and accepting the vehicle.

6. Disclaimers

The Site and Services are provided on an “as is” basis without warranties of any kind. We do not guarantee that any specific vehicle will be available, that any purchase will close, or that any candidate will meet a specific price target.

7. Limitation of Liability

To the fullest extent permitted by law, Vault Auto's total aggregate liability arising out of or relating to these Terms or the Services shall not exceed the total fees paid by the client to Vault Auto in the six (6) months preceding the claim. Neither party shall be liable for indirect, incidental, special, or consequential damages.

8. Indemnification

Client agrees to indemnify and hold Vault Auto harmless from any claims arising from client's use of any vehicle sourced through our service, the condition of any vehicle after purchase, or client's breach of these Terms.

9. Privacy

Our handling of your personal information is described in our Privacy Policy.

10. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles. Any dispute shall first be submitted to good-faith negotiation, then to non-binding mediation in Pierce County, Washington, and if unresolved, to arbitration under the Commercial Arbitration Rules of the American Arbitration Association.

11. Contact

Questions? hello@vaultauto.shop.